FAQ's National Auto Glass Wants You to Better Understand!
Is
it really less costly to repair a windshield than replace?
Yes,
prices vary for cracks, but they are normally under a $100 versus a replacement
windshield which can cost as little as $200 and up to $500 for some windshields.
Is there a difference between repair and replacing Auto Glass?
Yes. National AutoGlass repairs damage on your existing windshield using proprietary Repair One SM technology. Should the windshield need to be replaced, your National AutoGlass installation specialist follows strict standards and procedures to be confident your new windshield is safely installed.
Do you use DOT (Department of Transportation) certified glass when doing replacements?
Absolutely. We not only use DOT-certified glass for each install, we inspect each piece for optical clarity and quality.
Where can I get my windshield replaced and still meet my demanding schedule?
We know your schedule can get hectic, so National Auto Glass has over 20 convenient locations throughout Michigan and provides a mobile windshield repair service. We will
gladly come to your home or office!
Will
my insurance company pay for my replacement?
In most instances your insurance company will pay for the replacement
if you have comprehensive auto insurance and the cost of replacing the
windshield is greater than your insurance deductible. Call us if you need
further help. However, once you schedule service with us, we will confirm your glass coverage and place the claim directly with your insurance company. You may need to pay a portion when you pick up your vehicle.
Do
I have to use the company my Insurance has suggested, to replace my glass?
No. Most States have laws which prevent your insurance provider from steering
you towards a particular company. Over the years, National AutoGlass has established strong relationships with the largest and most influential insurance companies across the country. Our dedication to customer service translates into real benefits for insurance companies and their customers. As a nationwide operation, our superior service centers and convenient mobile service offer accessibility, competitive pricing and superior warranties.
Because we're statewide, we cover the same territory that most insurance companies cover. We guarantee consistent pricing and quality with strong national support. And Leave the Paperwork to Us! National AutoGlass is a preferred vendor of all insurance companies. This means we can handle all the paperwork and bill your insurance company directly to save you time.
Once
the replacement is complete when can I get back on the road?
Once your replacement is completed, there is a 1 hour wait time in order for the adhesive to cure properly and insure a safe drive away! Afterwards you will be able to wash your car, drive it through rain
or snow - Our replacements are fast, and are permanent.
Does National AutoGlass just fix windshield glass, or other kinds of glass?
We're best known for quality in repairing and replacing Auto Glass windshields, back glass and side window glass. However, some National AutoGlass service centers also provide household glass for shelving and mirrors. Call you local National AutoGlass Service Center for advice. Plus, National AutoGlass provides VIN tracking services, a proven auto theft deterrent. The National AutoGlass installation specialist etches a unique code on your windshield and windows. This number is then matched to your VIN number in the national crime database. Chances are if a would-be thief sees that your glass has been etched, they'll move on to the next car.
Are your installation specialists certified?
YES. Not only are most of National AutoGlass installation specialists certified by the National Glass Association (NGA), our specialists also achieve SmarTech certification levels far exceeding the NGA's certification standards. That's how we can promise that "We install confidence."
Is there a warranty or guarantee on your services?
Our workmanship and your satisfaction is 100% guaranteed. If you're not happy with the job that was done, we'll make it right. Read more about our warranty - click here.
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